Features
Everything you need.
Nothing you don't.
RoundTrip is built around how trades businesses actually work — not how enterprise software thinks they should work.
Real-time dispatch board
Your whole operation, on one screen.
The dispatch board gives you a live view of every job and every technician — updated in real time as they move through their day. No more phone calls to find out where someone is. No more guessing ETAs for clients. Everything you need to run the day is right there.
- Live map showing every technician's location
- All active tickets visible at a glance
- Assign jobs in seconds — techs notified instantly
- Status badges show Open, In Progress, On Hold, Complete
- Urgent jobs highlighted so nothing gets missed
Technician mobile app
Everything your techs need. Nothing they don't.
Your technicians get a clean, simple mobile app that works on any phone. Job details, client address, navigation, parts logging, photo capture, and client signatures — all in one place. No training required. And it works offline, so no signal in the field is never an excuse.
- Job details and client info before they arrive
- One-tap navigation to the job site
- Log parts used directly from the parts catalog
- Capture photos and client signatures on-site
- Status updates sync to the dispatch board instantly
- Works offline — syncs when connection returns
Inventory & parts tracking
Nothing used goes unbilled.
Track your parts inventory, get alerts when stock runs low, and let technicians log parts used directly from the job site. Every part logged flows automatically to the invoice — so nothing slips through the cracks between the job and the bill.
- Full parts catalog with stock levels
- Low-stock alerts before you run out
- Technicians log parts from their phone
- Parts automatically added to the invoice
- Stock decremented on use — always accurate
- Backfill and audit existing inventory
Professional invoicing
Invoice at the job site. Get paid faster.
Generate and send a branded invoice the moment a job is complete — right from the job site, before your technician starts the truck. Line items, parts, labor, tax — all pre-populated from the job. Clients receive a professional PDF by email.
- One-click invoice generation from a completed ticket
- Line items pre-populated from parts and labor
- Professional branded PDF delivered by email
- Invoice tracking — see when clients open it
- Overdue invoice detection and aging reports
- Draft, send, and paid status tracking
Reporting & insights
See exactly how your business is performing.
RoundTrip gives you the reporting you've always wanted but never had time to build — revenue dashboards, technician performance, invoice aging, and ticket volume. Updated in real time, no spreadsheets required.
- Revenue dashboard — daily, weekly, monthly
- Technician performance by jobs completed and revenue
- Invoice aging — see what's outstanding and by how much
- Ticket volume by status, priority, and technician
- Client service history at a glance
Ready to run a tighter operation?
Join trades businesses using RoundTrip to dispatch faster, invoice sooner, and grow without the chaos.
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